Privacy Policy

Section 01

1Introduction

This Privacy Policy ("Policy") is published by jili777 ("we", "us", "our", "the Platform") and applies to all individuals who access, register with, or otherwise interact with the jili777 website located at jili777.buzz and its associated mobile interfaces, services, and applications (collectively, the "Platform").

jili777 is an online casino and sports betting platform operated under an international gaming licence, designed primarily to serve players in Malaysia. In the course of providing our services, we collect and process personal data relating to our players and users. This Policy sets out in plain, transparent terms what data we collect, the purposes for which it is processed, how it is protected, how long it is retained, with whom it may be shared, and what rights you hold in respect of your personal information.

By registering an account on jili777, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should refrain from using the Platform.

Section 02

2Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — Any information relating to an identified or identifiable natural person ("data subject"), including but not limited to name, email address, contact number, date of birth, payment details, and device identifiers.
• "Processing" — Any operation performed on personal data, including collection, storage, use, disclosure, transfer, erasure, or destruction, whether by automated or manual means.
• "Data Controller" — jili777, as the entity that determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" — Any third party that processes personal data on behalf of jili777, including payment service providers, KYC verification partners, and analytics providers, each acting under contractual obligations to jili777.
• "KYC" (Know Your Customer) — The identity and age verification process conducted by jili777 or its appointed verification partners prior to processing withdrawals or as otherwise required.
• "Cookies" — Small text files placed on your device by a website to record session data, preferences, and usage behaviour for functional and analytical purposes.
• "Player" / "User" / "you" — Any individual who registers an account or otherwise accesses the jili777 Platform.

Section 03

3Data We Collect

jili777 collects personal data in the following categories, depending on the nature of your interaction with the Platform:

jili777 does not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, or biometric data) unless specifically required for regulatory compliance purposes, in which case such collection will be disclosed to you at the time of collection.

Section 04

4How We Collect Your Data

jili777 collects personal data through the following means:

• Direct Submission: Data you provide directly when registering an account, completing KYC verification, submitting a deposit or withdrawal request, contacting customer support, or responding to a survey or promotion.
• Automated Technical Collection: Data collected automatically when you access the Platform, including your IP address, device and browser identifiers, session data, and interaction logs via cookies and similar tracking technologies.
• Payment Service Providers: Transaction confirmation data received from Malaysian payment partners including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect when you initiate a deposit or withdrawal.
• Identity Verification Partners: Where applicable, identity data confirmed by third-party KYC and age verification service providers engaged by jili777 to validate the accuracy of registration information.
• Analytics Services: Aggregated and anonymised usage data collected via analytics tools to understand Platform performance and user behaviour at a population level.

Section 05

5Purpose of Processing

jili777 processes your personal data strictly for the following specified and legitimate purposes:

• Account Management: To create, maintain, and administer your registered player account, including managing your balance, transaction history, and account settings.
• Identity & Age Verification (KYC): To confirm your identity, verify that you meet the minimum age requirement of 21, and comply with anti-money laundering (AML) obligations before processing withdrawals.
• Payment Processing: To facilitate deposits and withdrawals in MYR through your chosen Malaysian payment method, and to maintain accurate financial records of all transactions.
• Service Delivery: To provide access to games, sports betting markets, bonuses, and all other Platform features that form part of jili777's core service offering.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Regulatory Compliance: To fulfil obligations under the international gaming licence under which jili777 operates, and to respond to lawful requests from regulatory or law enforcement authorities.
• Customer Support: To respond to enquiries, complaints, and support requests submitted through our live chat or email channels.
• Platform Improvement: To analyse aggregated usage data and improve the functionality, performance, design, and content of the Platform for the benefit of all players.
• Responsible Gambling: To monitor player behaviour for indicators of problem gambling and to administer self-exclusion, deposit limits, and other responsible gambling tools requested by players.
• Marketing Communications (where consented): To send promotional emails, bonus notifications, or platform updates to players who have explicitly opted in to receive such communications. Players may opt out at any time.

Section 06

6Legal Basis for Processing

jili777 processes personal data under one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to fulfil our obligations to you under the Terms & Conditions agreement, including account management, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC verification, AML record-keeping, and responses to lawful authority requests.
• Legitimate Interests: Processing carried out in furtherance of jili777's legitimate business interests — including fraud prevention, platform security, and service improvement — where such interests are not overridden by your rights and interests.
• Consent: Processing of your data for optional purposes such as marketing communications, where you have given explicit, informed, and freely withdrawable consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Section 07

7Data Sharing & Disclosure

jili777 does not sell your personal data. We may share your personal data with the following categories of recipients, only to the extent necessary and under appropriate contractual safeguards:

• Payment Service Providers: Malaysian payment processors including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect, solely for the purpose of processing your deposit and withdrawal transactions.
• KYC & Identity Verification Partners: Third-party verification services engaged to confirm your identity and age as part of the KYC process required prior to withdrawal.
• Game Software Providers: Licensed third-party game developers whose games are hosted on jili777 may receive technical session data (not personally identifiable) necessary to operate game logic and calculate results.
• Analytics & Platform Infrastructure Providers: Technology service providers who assist in operating, hosting, and improving the Platform's technical infrastructure, operating under data processing agreements with jili777.
• Regulatory & Law Enforcement Authorities: Where required by law, court order, or our regulatory licence obligations, jili777 may disclose personal data to competent authorities. jili777 will notify you of such disclosures where legally permitted to do so.
• Professional Advisers: Legal counsel, auditors, and compliance consultants engaged by jili777, each bound by professional confidentiality obligations.

Section 08

8Cookies & Tracking Technologies

jili777 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you visit the Platform. We use the following types of cookies:

• Strictly Necessary Cookies: Essential to the operation of the Platform — for example, maintaining your login session, remembering your language preference, and ensuring the security of your account. These cookies cannot be disabled without impacting Platform functionality.
• Functional Cookies: Used to remember your preferences and personalise your experience, such as game preferences and notification settings.
• Analytical Cookies: Used to collect anonymised information about how players use the Platform, which pages are visited most frequently, and where users experience errors — helping us improve performance and content.
• Security Cookies: Used to detect and prevent fraudulent activity, unusual account access patterns, and other security threats.

You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. jili777 does not use cookies to serve third-party advertising or to track your activity across unaffiliated websites.

Section 09

9Data Retention

jili777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention principles apply:

• Active Account Data: Personal data associated with your registered account is retained for the duration of your account's active status and for a period of up to five (5) years following account closure, in accordance with gaming licence obligations and AML record-keeping requirements.
• Transaction Records: Financial transaction data including deposit and withdrawal history is retained for a minimum of five (5) years from the date of the transaction for regulatory and audit purposes.
• KYC Documentation: Identity verification documents submitted during the KYC process are retained for the period required under applicable anti-money laundering regulations, typically five (5) years from the date of submission or account closure, whichever is later.
• Support Communications: Customer support correspondence is retained for up to three (3) years from the date of the interaction, to maintain accurate complaint and service records.
• Technical & Log Data: Server logs and technical data are typically retained for up to twelve (12) months for security, fraud detection, and platform optimisation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification.

Section 10

10Data Security

jili777 implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and jili777's servers is encrypted using industry-standard Secure Sockets Layer (SSL) / Transport Layer Security (TLS) protocols. Sensitive data is never transmitted in plain text.
• Password Hashing: Account passwords are stored in a one-way hashed format. jili777 does not store your password in readable form and cannot retrieve it — only reset it through a verified process.
• Access Controls: Access to personal data within jili777's systems is restricted on a need-to-know basis to authorised personnel only, subject to role-based access controls and logged access auditing.
• Infrastructure Security: jili777's platform infrastructure is hosted in secure data centres with physical access controls, intrusion detection, and regular security assessments.
• Breach Response Procedures: In the event of a confirmed personal data breach that poses a risk to player rights, jili777 will take prompt remedial action and notify affected individuals in accordance with applicable obligations.

While jili777 takes reasonable steps to protect your data, no online transmission or storage system is completely secure. You are responsible for keeping your account credentials confidential and for taking appropriate steps to protect your own device security.

Section 11

11Your Data Rights

Subject to applicable law and any overriding regulatory obligations, you hold the following rights in respect of your personal data held by jili777. To exercise any of these rights, please contact us using the details provided in Section 15:

jili777 will endeavour to respond to verified data rights requests within 30 calendar days of receipt. Where requests are complex or numerous, this period may be extended by a further 30 days, of which you will be notified. We may need to verify your identity before processing a data rights request.

Section 12

12Children & Minors

jili777's Platform and services are strictly intended for individuals aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21.

If jili777 discovers or is informed that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, securely delete the personal data concerned (except where retention is required by law for AML or regulatory compliance purposes), return any deposited funds through the appropriate payment channel, and take appropriate follow-up action.

If you are a parent or guardian and believe that a minor has registered on jili777 without your knowledge, please contact us immediately at the email address provided in Section 15 so that we can take prompt action.

Section 13

13Third-Party Services

The jili777 Platform may integrate with third-party services including payment gateways (such as Touch 'n Go eWallet, DuitNow, and FPX), game software providers, and analytics platforms. These third parties operate under their own privacy policies and data practices, which are independent of this Policy.

jili777 selects third-party service providers carefully and requires them to operate under contractual data processing obligations consistent with the standards described in this Policy. However, jili777 does not control, and is not responsible for, the privacy practices of third-party entities beyond its own contractual arrangements with them.

The jili777 website does not contain links to third-party websites for advertising or unrelated commercial purposes. Any interaction you have with third-party payment platforms (such as your Maybank or CIMB app) occurs within those platforms' own environments and is subject to their respective privacy terms.

Section 14

14Policy Amendments

jili777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal or regulatory requirements, or Platform features. The "Last Updated" date at the top of this page will be revised to reflect the date any material changes take effect.

Where amendments are material — for example, changes to the categories of data we collect, new purposes for processing, or changes to how we share data — jili777 will endeavour to notify registered players via email or through a prominent notice on the Platform prior to those changes taking effect.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to remain informed of how jili777 handles your personal data.

Section 15

15Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights as described in Section 11, or wish to raise a complaint about how jili777 has handled your personal data, please contact us through the following channel:

If you are dissatisfied with jili777's response to a data-related complaint, you may have the right to escalate your complaint to the data protection supervisory authority in your jurisdiction. jili777 will cooperate fully with any such regulatory process.

This Privacy Policy was last reviewed and updated on 1 January 2026. For full details on your obligations as a player, please also review our Terms & Conditions.